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Payment Policy

Last updated: January 1, 2025

SURPPO™ products are sold exclusively through Amazon. All payments are processed by Amazon — we do not collect, store, or process any payment information on this website.

1. Payment Processing

All purchases of SURPPO™ products are completed on Amazon.com or Amazon.co.uk. Payment is processed entirely by Amazon using their secure, encrypted payment infrastructure. BRITLYN LTD does not handle, store, or have access to your payment card details at any point.

By purchasing through Amazon, you agree to Amazon's Conditions of Use and their payment terms.

2. Accepted Payment Methods

Amazon accepts a wide range of payment methods, including:

Available payment methods may vary by country and Amazon marketplace. Please refer to your Amazon account for the full list of accepted methods in your region.

3. Currency & Pricing

Prices displayed on this website are in US Dollars (USD) for reference. The actual price charged at checkout will be in the currency of your local Amazon marketplace (e.g. GBP on Amazon.co.uk, USD on Amazon.com) and may vary slightly due to exchange rates and marketplace pricing.

All prices are inclusive of applicable taxes where required by law. Amazon calculates and collects applicable VAT or sales tax at checkout.

4. Payment Security

Amazon uses industry-standard SSL (Secure Socket Layer) encryption to protect your payment information during transmission. All transactions are processed through Amazon's PCI DSS-compliant payment infrastructure.

This website does not collect any payment information. The "Add to Cart" feature on this site stores your product selections in your browser's local storage only — no data is transmitted to any server.

5. Order Confirmation

Once your payment is successfully processed on Amazon, you will receive an order confirmation email directly from Amazon. BRITLYN LTD does not send separate payment confirmations, as all transaction records are managed by Amazon.

6. Pricing Errors

While we strive to ensure pricing accuracy on this website, the definitive and binding price for any product is the price displayed on Amazon at the time of purchase. In the event of a discrepancy, the Amazon listing price takes precedence.

7. Chargebacks & Payment Disputes

If you have a dispute regarding a payment, please contact Amazon Customer Service directly in the first instance. You may also contact us at support@surppo.com and we will assist in resolving the issue.

All purchases are protected by Amazon's A-to-Z Guarantee, which provides an additional layer of protection in the event of a payment or fulfilment dispute.

8. Promotional Discounts & Vouchers

Any promotional codes, discount vouchers, or Amazon coupons applicable to SURPPO™ products are applied at checkout on Amazon. Promotions are subject to Amazon's promotional terms and cannot be applied retroactively after an order has been placed.

9. Subscription & Recurring Payments

Some SURPPO™ products may be available through Amazon's "Subscribe & Save" programme. Subscription terms, billing frequency, and cancellation are governed entirely by Amazon. Please refer to your Amazon account to manage any active subscriptions.

10. Contact Us

If you have any questions about payment, pricing, or your order, please contact us:

For urgent payment issues, we recommend contacting Amazon Customer Service directly for the fastest resolution.